Hello valued team member, the wait is finally over.
Firstcall HEALTH has now changed to a web app and it will be going live from Monday 25th @ 10.00am. Some important information you will all need to know to ensure the functionality works and allows for a smooth transition from then. The look will be the same however it will function alot better. Please note the following and we look forward to you all having the web app installed and having many, many more shifts to offer you – firstcall HEALTH team
Information you need to know:
- You can log in with the same username and password that you use for Venus Web or the old version of Connect. You will no longer need a Server Address
- To access the new version of connect, you should open the browser on your phone and go to: https://firstcall.thisplanet.com.au:4866/connect
- Once the new app has been set up, we cannot guarantee that the old app will continue to function – in fact it probably will not. We recommend that all users uninstall the old app.
- The help page will be available at https://demo.thisplanet.com.au:4866/connect/help/ and will also be linked from the app. This contains information about how to install the app to the phones home screen so that you can use it like a regular app.
- Pls ensure you uninstall the old app on Monday morning, no earlier as you will miss shift requests over the weekend if you are currently receiving notifications this way otherwise you can do it now. The web APP will not be going live until Monday 25th Sept at 10.00am so it will not work until then. Pls then follow the above instructions to install and as always should you have any concerns pls call 1300984400 or email admin@firstcallhealth.com.au for a quicker more efficient response.
