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firstcall HEALTH is a supplier of Clinical Educators to various universities with preferred provider contracts as well as casual placement shifts available in a number of education institutes.

firstcall HEALTH offers short-term and long-term contracts within a variety of education institutions. Our clinical education requests are primarily related to the supervision of students completing clinical placements at all levels of study in universities, TAFEs, and registered training organizations. Depending on the level of their studies, this may occur at the undergraduate, masters, diploma, or certificate level.

A wide range of upskilling opportunities are available to you at FCH if you have had any clinical education experience during the course of your nursing career. As part of a continuing education initiative, short courses are available on an on-going basis to employees who wish to expand their knowledge in other areas of healthcare as well as expand their horizons. During the course of your studies, you will have the opportunity to complete a Cert IV in Training and Assessment, as well as a variety of other educational modules that are designed to complement your previous education.

For further information please email training@firstcallhealth.com.au.

Training and Development

firstcall HEALTH prides itself on the level of education we have available to our nurses. The following mandatory competencies have been split into classifications to make it easier for staff to complete competencies relevant to their field of work.

Patient Services Attendant (PSA) Competencies:

  • Basic Food Hygiene
  • Basic Life Support In Hospital
  • Fire Safety Awareness
  • Moving and Handling Theory
  • Restrictive Practice Awareness
  • Emergency First Aid
  • Basic Life Support Out of Hospital
  • Infection Control Awareness
  • Discrimination and Harassment

Personal Care Attendant (PCA) Competencies:

  • Fire Safety Awareness
  • Moving and Handling Theory
  • Restrictive Practice Awareness
  • Basic Food Hygiene
  • Risk Assessment
  • Emergency First Aid
  • Mandatory Reporting
  • Infection Control Awareness
  • Basic Life Support In Hospital
  • Basic Life Support Out of Hospital
  • Discrimination and Harassment

Registered Nurse (RN) & Enrolled Eurse (EN) Competencies:

  • Fire Safety Awareness
  • Workplace Health and Safety
  • Basic Food Hygiene
  • Discrimination and Harassment
  • Moving and Handling Theory
  • Infection Control Awareness
  • Pallative Care
  • Basic Life Support In Hospital
  • Basic Life Support Out of Hospital
  • Administration of Medication for Nurses

If you would like to work in aged care, you MUST complete these specific competencies:

  • Restrictive Practice Awareness
  • Risk Assesment
  • Mandatory Reporting

Additional competencies available: (to name a few)

  • Administration of Medication for Carers and Support Staff
  • Care Planning
  • Caring for a Person with a Tracheostromy
  • Dementia Awareness
  • Diabetes Management
  • Epilepsy Awareness
  • Equality and Diversity

On quality and standard, FCH has built a professional reputation on its services to our clients and through the standard of staff we provide

Frequently Asked Questions

1. How long will it take to get started?

If we receive all the appropriate information to conduct screening (referees details) and can actually get all the screening done quickly it should be done within 48hrs.

2. Will I get an answer right away?

Our recruiters and admin support are working daily to ensure all enquiries are responding to within 24hrs of the initial application.

3. Can I choose my days, hours and select where I don’t want to go?

Absolutely, our database is full proof and we have an app that speaks directly to our database so you can see everything we can see on your profile and what shift requests are available to you and are confirmed.

4. How much notice will I get?

Depending on where you would like to go, some clients book ahead of time. Others it could be on the day or even ASAP.

Agency is an area that whilst the clients need us, if their situations change on the day you could be cancelled and we will in this event try to source another shift for you.

5. How late do the cancellations occur?

Clients only need to give us 2 hrs notice to cancel you prior to a shift commencing excluding an AM shift. They also only need to keep you for a 4hr period if you are on a shift and their staffing situation or status of the ward/patient changes.

Should you be cancelled outside of these time frames, we do our best to secure a cancellation fee for you or find you alternative work within a 10km radius to where you were originally going.

Venus Connect Web App

Use Venus Connect Web App to access advanced features such as daily shift offers, availability calendars, shift rosters, weekly payslips, user details, and information.

Call 1300 984 400 or email admin@firstcallhealth.com.au if you would like to learn more.