It is our responsibility to work with each team member and determine the best possible working solution that is appropriate to each individual’s circumstances.
The systems we utilize are robust, professional, and ensure the highest quality of candidates are recruited to make your job as a client much easier. In order to accommodate your busy schedule, we will tailor our service to fit in with your schedules and maintain compliance to the highest level possible.
If we receive all the appropriate information to conduct screening (referees details) and can actually get all the screening done quickly it should be done within 48hrs.
Our recruiters and admin support are working daily to ensure all enquiries are responding to within 24hrs of the initial application.
Absolutely, our database is full proof and we have an app that speaks directly to our database so you can see everything we can see on your profile and what shift requests are available to you and are confirmed.
Depending on where you would like to go, some clients book ahead of time. Others it could be on the day or even ASAP.
Agency is an area that whilst the clients need us, if their situations change on the day you could be cancelled and we will in this event try to source another shift for you.
Clients only need to give us 2 hrs notice to cancel you prior to a shift commencing excluding an AM shift. They also only need to keep you for a 4hr period if you are on a shift and their staffing situation or status of the ward/patient changes.
Should you be cancelled outside of these time frames, we do our best to secure a cancellation fee for you or find you alternative work within a 10km radius to where you were originally going.
Firstcall HEALTH acknowledges and pays respect to the traditional owners of the land on which we meet and work across Australia; we pay our respects to the elders, past, present and emerging.
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Use Venus Connect Web App to access advanced features such as daily shift offers, availability calendars, shift rosters, weekly payslips, user details, and information.
Call 1300 984 400 or email admin@firstcallhealth.com.au if you would like to learn more.
