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Our staff and clients are dealing with a team of professionals whose primary aim is to provide the best possible care at all times at the highest level.

It is our responsibility to work with each team member and determine the best possible working solution that is appropriate to each individual’s circumstances.

The systems we utilize are robust, professional, and ensure the highest quality of candidates are recruited to make your job as a client much easier. In order to accommodate your busy schedule, we will tailor our service to fit in with your schedules and maintain compliance to the highest level possible.

Recruitment

Allied Health

NDIS & Disability

Aged Care

Public & Private

Education

School Nursing

On quality and standard, FCH has built a professional reputation on its services to our clients and through the standard of staff we provide

Frequently Asked Questions

1. How long will it take to get started?

If we receive all the appropriate information to conduct screening (referees details) and can actually get all the screening done quickly it should be done within 48hrs.

2. Will I get an answer right away?

Our recruiters and admin support are working daily to ensure all enquiries are responding to within 24hrs of the initial application.

3. Can I choose my days, hours and select where I don’t want to go?

Absolutely, our database is full proof and we have an app that speaks directly to our database so you can see everything we can see on your profile and what shift requests are available to you and are confirmed.

4. How much notice will I get?

Depending on where you would like to go, some clients book ahead of time. Others it could be on the day or even ASAP.

Agency is an area that whilst the clients need us, if their situations change on the day you could be cancelled and we will in this event try to source another shift for you.

5. How late do the cancellations occur?

Clients only need to give us 2 hrs notice to cancel you prior to a shift commencing excluding an AM shift. They also only need to keep you for a 4hr period if you are on a shift and their staffing situation or status of the ward/patient changes.

Should you be cancelled outside of these time frames, we do our best to secure a cancellation fee for you or find you alternative work within a 10km radius to where you were originally going.

Download our Android or iOS Venus Connect app!

Use Venus Connect to access advanced features such as daily shift offers, availability calendars, shift rosters, weekly payslips, user details, and information.

Call 1300 984 400 or email admin@firstcallhealth.com.au if you would like to learn more.