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We are all about building positive relationships from our professional team behind the scenes who make it all happen, to the amazing staff we recruit and clients we service.

With the primary aim being to provide the highest quality of care, we find a solution to your working needs for the employees, and a solution to your staffing deficits for our clients. With growth in other areas of health, we will be the firstcall for health professionals across the board with all the clients we service as we believe in the quality service we provide and live by our company values. We align ourselves with staff and clients that believe in those values as we do.



Clinical Education

Clinical Support Staff

Why Choose firstcall HEALTH?

We attract the highest quality of staff by offering competitive rates and great benefits.

We are experts in our field, and we believe in our people, our brand and the clients we service.

We are one of Melbourne’s leading suppliers of personnel to the healthcare industry.

Why should you join?

The answer is simple, we are good at what we do and this is proven through our fabulous reputation with ALL of our clients.

We do not keep you hanging, if we feel that we can’t help you we will point you in the direction of an organisation we feel would be able to help you in the area you would like to work in.

How many of you apply and don’t hear back for 2 weeks?  It’s no longer than 48 hours with us, if we are having a hold-up with your references we contact you via email or phone to advise this is the case.


Android or iOS Venus Connect App

Use Venus Connect to access advanced features such as daily shift offers, availability calendars, shift rosters, weekly payslips, user details, and information.

Frequently Asked Questions

1. How long will it take to get started?

If we receive all the appropriate information to conduct screening (referees details) and can actually get all the screening done quickly it should be done within 48hrs.

2. Will I get an answer right away?

Our recruiters and admin support are working daily to ensure all enquiries are responding to within 24hrs of the initial application.

3. Can I choose my days, hours and select where I don’t want to go?

Absolutely, our database is full proof and we have an app that speaks directly to our database so you can see everything we can see on your profile and what shift requests are available to you and are confirmed.

4. How much notice will I get?

Depending on where you would like to go, some clients book ahead of time. Others it could be on the day or even ASAP.

Agency is an area that whilst the clients need us, if their situations change on the day you could be cancelled and we will in this event try to source another shift for you.

5. How late do the cancellations occur?

Clients only need to give us 2 hrs notice to cancel you prior to a shift commencing excluding an AM shift. They also only need to keep you for a 4hr period if you are on a shift and their staffing situation or status of the ward/patient changes.

Should you be cancelled outside of these time frames, we do our best to secure a cancellation fee for you or find you alternative work within a 10km radius to where you were originally going.

Download our Android or iOS Venus Connect app!

Use Venus Connect to access advanced features such as daily shift offers, availability calendars, shift rosters, weekly payslips, user details, and information.

Call 1300 984 400 or email if you would like to learn more.