Hi All,
There has been a number of staff who have been running late to shifts. We understand that sometimes you are stuck in traffic or public transport is running late, however you need to ensure that you are advising firstcall HEALTH so we in turn can advise the client.
If you are running late, you need to call 1300 984 400 and advise firstcall HEALTH you are running late so we are then able to advise the client. This needs to be done because it may affect the staff member you are taking over from or the ward which you are working on. Please ensure that you call firstcall HEALTH before your shift is due to start or as soon as you are aware that you are not going to start at the time which you have agreed to.
Lastly, if you turn up to your shift and the facility advises you that you are no longer required, please ensure that you call firstcall HEALTH on 1300 984 400 to advise us of this. We may be able to offer you another shift or maybe the facility has put you in the wrong section or ward and we can work that out for you with the facility.
firstcall HEALTH team
