Thank you for all being very patient while we worked through our process of introducing a new app! firstcall HEALTH’s new and improved web and mobile app is now available to be downloaded via your playstore(android users) and appstore (iphone users)
This new change has been a very long time coming and we wanted to ensure we were going towards a much faster efficient process for everyone, most importantly for all of our dedicated staff to be able to utilise our app directly from our database.
When you access this new app, you will be able to see exactly what we as your allocators see and have access to on your file.
- Availability – you can view placed availability and make changes yourself
- Checks – you will be able to see exactly what needs to be updated on your file, what is current and due to expire
- Payslips – you will be able to view ALL your payslips, date specific should you wish to view any older ones as well
You will be able to view exactly what the details are of your shifts, department, locations etc. Should you need the address of a client you can click on the name of the client and their details will appear.
There are many more exciting options for us to roll out in due course however baby steps as they say! As mentioned at the beginning of this post, if you don’t have a smartphone or compatible phone to download this app it doesn’t matter. Simply type in the server details into any web browser and it will work the exact same way!
We are very excited to be rolling this out and hope that you find this a much more efficient way to continue working with firstcall HEALTH.
So what do we do now? Firstly you must delete the current app as we will no longer be using this.
- Please download the app called Venus Connect. It will have the words ThisPlanet directly below it to ensure you are downloading the correct one
- You will be asked for server details which are firstcall.thisplanet.com.au:4866
At this point you will be asked for a Username and Password which you will need to retrieve from our awesome allocations staff. You can request this by emailing admin@firstcallhealth.com.au or by phoning 1300984400.
We look forward to having you all download this and experience the positive changes firstcall HEALTH have implemented and will only continue to do so in the future!
