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We are one of Melbourne’s major supplier of nursing, clinical support and personal care to the aged care sector across all areas of VIC and regional

Our company offers casual shifts as well as permanent contracts across a number of private age care homes and healthcare organizations. The flexibility and variety of work available to agency employees are among the greatest benefits. Choosing when and where to work depends largely on your lifestyle and commitments.

In addition to our 24-hour availability, we offer our services seven days a week, 365 days a year. In the field of aged care, we recruit:

  • Registered Nurses
  • Enrolled Nurses (Endorsed and Non Endorsed)
  • Personal Carers
  • Food services
  • Domestic staff (Kitchen and Laundry staff)

On quality and standard, FCH has built a professional reputation on its services to our clients and through the standard of staff we provide

Frequently Asked Questions

1. How long will it take to get started?

If we receive all the appropriate information to conduct screening (referees details) and can actually get all the screening done quickly it should be done within 48hrs.

2. Will I get an answer right away?

Our recruiters and admin support are working daily to ensure all enquiries are responding to within 24hrs of the initial application.

3. Can I choose my days, hours and select where I don’t want to go?

Absolutely, our database is full proof and we have an app that speaks directly to our database so you can see everything we can see on your profile and what shift requests are available to you and are confirmed.

4. How much notice will I get?

Depending on where you would like to go, some clients book ahead of time. Others it could be on the day or even ASAP.

Agency is an area that whilst the clients need us, if their situations change on the day you could be cancelled and we will in this event try to source another shift for you.

5. How late do the cancellations occur?

Clients only need to give us 2 hrs notice to cancel you prior to a shift commencing excluding an AM shift. They also only need to keep you for a 4hr period if you are on a shift and their staffing situation or status of the ward/patient changes.

Should you be cancelled outside of these time frames, we do our best to secure a cancellation fee for you or find you alternative work within a 10km radius to where you were originally going.

Download our Android or iOS Venus Connect app!

Use Venus Connect to access advanced features such as daily shift offers, availability calendars, shift rosters, weekly payslips, user details, and information.

Call 1300 984 400 or email admin@firstcallhealth.com.au if you would like to learn more.